Decision guides

Use business metrics in context

Many business metrics sound alike but answer different questions. Each guide compares two commonly confused measures — what each divides by, a worked example, where people go wrong, and which calculator fits the question you actually have.

Pricing & profit

Markup vs Margin

Why a 40% margin is not a 40% markup, how to convert between them, and which one to use when pricing or reviewing profitability.

Read the guide

Marketing & acquisition

ROAS vs ROI

Revenue efficiency versus investment return, with an example of a campaign that looks strong on ROAS but leaves little profit.

Read the guide

CAC vs CPA

Cost per new customer versus cost per acquisition, why the denominator matters, and how blended and channel-level CAC differ.

Read the guide

Formula references

Need a single formula with its variables and assumptions rather than a comparison? See the formula library.