Decision guides

Use business metrics in context

Follow a practical path from the business question to the right formula, then use the matching calculator with a clearer understanding of its assumptions.

Guide 1

Pricing and profitability

Build a price from cost, distinguish markup from margin, and check how much revenue remains after direct cost.

Use this guide to

  • Set a selling price from a known cost
  • Translate markup into the resulting margin
  • Use a consistent cost basis across products

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Markup Formula

Calculate how much selling price exceeds cost, expressed as a percentage of cost.

Markup (%) = (Selling price − Cost) ÷ Cost × 100
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Profit Margin Formula

Calculate the percentage of selling price that remains after subtracting cost.

Profit margin (%) = (Selling price − Cost) ÷ Selling price × 100
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Guide 2

Break-even planning

Connect price, variable cost, contribution, and fixed costs to the sales volume required before profit begins.

Use this guide to

  • Separate fixed and variable costs
  • Measure contribution per sale
  • Stress-test changes in price or cost

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Break-Even Formula

Find the sales volume needed for contribution to cover fixed costs.

Break-even units = Fixed costs ÷ (Selling price per unit − Variable cost per unit)
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Profit Margin Formula

Calculate the percentage of selling price that remains after subtracting cost.

Profit margin (%) = (Selling price − Cost) ÷ Selling price × 100
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Guide 3

Marketing efficiency

Read campaign revenue efficiency and customer acquisition cost together instead of treating either metric as profit.

Use this guide to

  • Keep attribution scope consistent
  • Compare acquired-customer value with CAC
  • Account for margin before judging ROAS

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ROAS Formula

Measure attributed revenue generated for each dollar of advertising spend.

ROAS = Revenue from ads ÷ Ad spend
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Customer Acquisition Cost Formula

Calculate the average customer acquisition spend required to acquire one new customer.

CAC = Customer acquisition spend ÷ New customers acquired
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Guide 4

Customer economics

Estimate lifetime customer revenue, document the model, and compare it with customer acquisition cost.

Use this guide to

  • Keep revenue LTV distinct from lifetime profit
  • Keep frequency and lifespan units aligned
  • Compare customer cohorts consistently

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Customer Lifetime Value Formula

Estimate the revenue expected from a customer over the relationship.

Revenue LTV = Average purchase value × Purchases per year × Customer lifespan
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Customer Acquisition Cost Formula

Calculate the average customer acquisition spend required to acquire one new customer.

CAC = Customer acquisition spend ÷ New customers acquired
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