Marketing

LTV:CAC Ratio Calculator

Compare customer lifetime value with customer acquisition cost as a single ratio.

Enter your LTV and CAC figures to see how they compare.

Enter your values

Estimated value one customer generates over their lifetime.

$

Cost to acquire one new customer. Must be greater than zero.

$

Results

LTV:CAC ratio

Enter lifetime value and acquisition cost.

Customer lifetime value

The LTV entered.

Customer acquisition cost

The CAC entered.

Results are estimates based on the values entered and are provided for general planning.

Method

How to calculate LTV:CAC ratio

The ratio divides the value a customer is expected to generate by what it cost to acquire them. Expressing it as a single number makes acquisition economics comparable across channels, segments, and time — provided both inputs were calculated the same way.

Formula

LTV:CAC ratio = Customer lifetime value ÷ Customer acquisition cost

Assumptions

  • LTV and CAC are measured on the same basis — both revenue-based or both margin-based.
  • Both figures describe comparable customer cohorts and time periods.
  • CAC is greater than zero, because the ratio divides by it.
  • The ratio inherits every assumption built into the LTV and CAC estimates you enter.

The division is calculated at full precision before display. The ratio displays two decimals against 1; currency displays two decimals.

How to interpret the result

An LTV:CAC ratio of 4:1 means the estimated customer lifetime value is four times the acquisition cost. What that implies for your business depends on context: a revenue-based LTV includes costs a margin-based LTV has already removed, so the same ratio can describe very different economics.

How to interpret the ratio

Interpretation varies by industry, gross margin, cash flow, retention accuracy, payback period, and business model. A subscription business with 85% gross margins and a six-month payback reads a given ratio very differently from a physical-goods business with 30% margins and upfront inventory costs.

Published rules of thumb circulate widely, but they assume a particular definition of LTV and a particular cost structure. Rather than adopting a target number, check that the ratio is built from figures you can defend and track how it moves for your own cohorts.

LTV vs CAC

CAC is a known, already-spent amount. LTV is a forecast, built on assumptions about purchase frequency, retention, and lifespan that may not hold. The ratio therefore compares a hard number with an estimate.

Sensitivity-check the LTV side: recalculate the ratio with a shorter lifespan and a lower purchase frequency, and see whether the conclusion survives.

Relationship to customer economics

The ratio ignores timing entirely. Two businesses with the same 4:1 ratio differ materially if one recovers CAC in two months and the other in two years, because the slower one needs far more working capital to grow at the same rate.

Read the ratio alongside CAC payback period and retention curves rather than treating it as a standalone verdict.

Frequently asked questions

Divide customer lifetime value by customer acquisition cost. A $600 LTV and a $150 CAC give a 4.00 : 1 ratio.

It means estimated lifetime value is three times acquisition cost. Whether that is sustainable for your business depends on your gross margin, payback period, retention accuracy, and cash position — the ratio alone does not answer it.

Either can be used, but state which one and stay consistent. A revenue-based LTV produces a higher ratio than a margin-based LTV for the same customers, because it has not yet deducted the cost of serving them.

Dividing by zero acquisition cost has no defined answer. If customers genuinely arrive at no acquisition cost, the ratio is not the right way to describe that channel.

Not necessarily. A very high ratio can indicate underinvestment in growth, and any ratio built on an optimistic lifespan assumption will overstate the position. The quality of the LTV estimate matters more than the size of the ratio.

Keep calculating

Related calculators

Calculate the two inputs first: the LTV calculator estimates revenue-based lifetime value, and the CAC calculator turns acquisition spend into a cost per new customer.

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